How do I care for my vinyl tonneau cover?
The vinyl fabric on your tonneau cover can be cleaned with mild soap and water, and may be hand washed or safely cleaned in the car wash of your choice. Thoroughly rinse cover to remove any soap residue. The vinyl cover can be treated with any vinyl protectants made for tonneau covers. Never clean cover with petroleum or citrus-based products, and avoid silicone-based protectants. We offer Pro-Tex™ soft tonneau protectant spray to clean, preserve, and protect your soft tonneau.
I have a toolbox on my truck already. Can I still get the Sentry to fit on my truck?
No. The Sentry tonneau cover cannot be custom made to fit with an existing toolbox.
Will the TruXedo® Sentry work with a 5th wheel?
Yes. Simply roll the cover all the way open and secure with security straps at the front of the bed. This allows you full access to your 5th wheel.
Can I lock the Sentry?
The Sentry secures automatically when latched at the rear, with an additional security latch in the middle to provide added security. When used with a locking tailgate it cannot be opened until the tailgate is unlocked and opened. There are no additional locks or sliding mechanisms needed to lock the cover.
I live in a region that is very hot. Will the Sentry fabric fade in the sun?
No. The fabric used in the Sentry is very high quality and has been tested in extreme conditions. It is UV-protected and will not fade in the sun.
Can I still open my tailgate with the Sentry on my truck?
Yes. The Sentry does not restrict the tailgate. The rear header functions independently of the tailgate so there is nothing to remove when opening the tailgate.
Does the Sentry come in different colors?
No. The Sentry fabric is available in black only.
Will the Sentry work in the winter as well as in the summer?
Yes. The Sentry fabric is designed to work in temperatures ranging from –40 degrees to 120 degrees Fahrenheit. There are no cumbersome snaps or zip-strips to hassle with – no more tugging on the fabric to get it snapped. Just roll it back and latch into place. Then slide your hand along the sides to engage the Velcro® brand fasteners on the sides.
Will the Sentry work with my other truck accessories?
The Sentry will work with most truck accessories such as bed liners, rail caps and side rails. It may not work with all bed extenders but there is an adapter kit available for purchase. The Sentry side rails extend 3” into the bed on each side. In order to use the bed extender, it must not come within 3” of the side of the bed when rotated, or it must be able to detach from the truck, be manually rotated and re-attached. Please call 1-877-878-9336 or email sales@truxedo.com if you have questions about a specific application or accessory.
I have an older truck and I don’t see the year in the application guide. Can I still get a Sentry for my truck?
No. The Sentry can not be custom made for applications that are not listed.
I have a truck with a utility track system in the bed. Can I still use the Sentry?
Yes, the Sentry will work with your utility track system.
I live in a region that gets a lot of heavy snow. Can the Sentry hold the snow without bending?
The Sentry uses light but strong aluminum slats under the vinyl exterior. It is very high quality and has been tested in extreme conditions. It can hold up to 400 pounds without bending the cover.
Where can I order replacement parts for my Sentry?
Only replacement part orders can go directly through TruXedo by calling 1-877-878-9336 or filling out the Contact Us form.
Where do I find the Serial Number on my Sentry?
Roll the cover to the cab of the truck, the serial number can be found on a silver sticker attached to the front aluminum slat, on the driver side.
